Privacy Policy

At Pure Petals, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

  • Personal Information: Your name, email address, phone number, shipping address, and payment details.

  • Order Information: Details of the products you purchase and any notes you provide.

  • Device Information: IP address, browser type, time zone, and device details to help us improve our website experience.

  • Cookies: We use cookies to remember your preferences and enhance your browsing experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your order status or inquiries

  • Send promotional offers, updates, or marketing (only if you opt-in)

  • Improve our website’s performance, layout, and customer experience

  • Ensure security and prevent fraudulent activities

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Courier and delivery partners to ship your orders

  • Payment gateways to securely process transactions

  • Third-party apps or platforms (e.g., Shopify, analytics tools) to help us operate our business, under strict confidentiality agreements

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data. All payment information is encrypted and handled through secure gateways. Access to your personal data is limited to authorized personnel only.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications at any time

  • Request a copy of the data we hold about you

To exercise any of these rights, please contact us at purepetalsskincare@gmail.com.

6. Third-Party Links

Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices or content of those third-party platforms.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

For questions, concerns, or data-related requests, contact us at:
📧 support@purepetals.co
📞 +92 300 1407276